Emotional Intelligence 2.0

A must read book, Emotional Intelligence 2.0 by Travis Bradbury & Jean Greaves will help you and your interaction with others. Easy to read and full of excellent examples.

Here are some quotes from the book that I think you will appreciate:

•   "Emotional intelligence is your ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationships."

•   "Listening and observing are the most important elements of social awareness."

•   "Working on a relationship takes time, effort, and know-how. The know-how is emotional intelligence."

•   "Social awareness is centered on your ability to recognize and understand the emotions of others."