• "It turns out that emotional intelligence is beneficial in jobs that involve dealing with emotions, but less relevant—and may be even detrimental—in work where emotions are less central." (pg. 176)
• "The power of listening doesn't lie just in giving people the space to reflect on their views. It's a display of respect and an expression of care." (pg. 159)
• "On average, students scored half a letter grade worse under traditional lecturing than through active learning—and students were 1.55 times more likely to fail in classes with traditional lecturing." (pg. 192)
• "When students confront complex problems, they often feel confused. A teacher's natural impulse is to rescue them as quickly as possible so they don't feel lost or incompetent. Yet psychologists find that one of the hallmarks of an open mind is responding to confusion with curiosity and interest." (pg. 199)
Here is a great video to help you get to know Adam Grant.
