“How do we improve in the face of complexity? Atul Gawande
has studied this question with a surgeon's precision. He shares what he's found
to be the key: having a good coach to provide a more accurate picture of our
reality, to instill positive habits of thinking, and to break our actions down
and then help us build them back up again. 'It's not how good you are now;
it's how good you're going to be that really matters,' Gawande says.”